Please choose a subject to see a list of most frequently asked questions regarding Hertz Business RewardsTM. If you have further questions, please e-mail hertzbusinessrewards@hertz.com or call 1-800-654-4405.
Enrollment MembershipFree Rental Day Certificates Hertz #1 Club Gold® Rates and Reservations Enrollment
Is there a fee for Business Rewards membership?
There is no cost to enroll in the program, and membership is free.
Do we have to cancel our membership with another car rental company?
You are not required to cancel your membership with any other company and you are never obligated to use Hertz.
Membership After joining Business Rewards can my company be billed directly for all traveling employees? Hertz offers billing options that fit your company's needs. Whether you need business travelers to charge their rentals to a company-guaranteed account or a Corporate Monthly Billing Statement to track employee rental activity, Hertz will work with you. Contact Customer Service at 1-800-654-4405 or hertzbusinessrewards@hertz.com for more information. How do I change the address or contact name on my Business Rewards program? E-mail us at hertzbusinessrewards@hertz.com and we will update your profile. Free Rental Days
How does a company earn Free Rental Days in the Business Rewards Program? - Enrolled companies will earn one credit for every qualified paid rental day.
- Accumulate 15 rental credits and earn one Free Rental Day certificate.
- New accounts receive 5 rental credits just for enrolling, and 5 more for enrolling online.
- Earn double credit for all rentals completed during the first 90 days of your enrollment.
Do I earn credit towards Free Rental Days for all my Hertz rentals?
Rental credits are awarded and bonus credits are earned only for rental days relating to paid, qualifying rentals using a Business Rewards CDP#.
How does my company obtain the Free Rental Day certificates we earn?
When you make your reservations using your company's CDP number, Hertz will automatically track your rentals and mail your earned Free Rental Day certificates on a quarterly basis.
Can lost Free Day certificates be replaced?
Free Rental Day certificates will not be replaced if expired, lost, stolen or destroyed. Certificates mailed by Hertz to the contact at the address we have on record and not returned to Hertz by the U.S. Postal Service will not be reissued for any reason. Back to top
Hertz #1 Club Gold®
Can Business Rewards members also join Hertz #1 Club Gold®?
Yes. Your company's frequent travelers are entitled to complimentary membership in Hertz #1 Club Gold.
How do my company's traveling employees enroll in Hertz #1 Club Gold?
Click here to obtain fee-waived complimentary membership in Hertz #1 Club Gold. Please refer to your Business Rewards membership package to obtain the PIN code required to access the form. Back to top
Reservations
Can I make reservations through a travel agent and still receive Business Rewards benefits?
Yes. Please make sure your travel agent uses your company's exclusive Business Rewards CDP# to receive all the program benefits.
How do I make reservations using my Business Rewards CDP#?
Please visit our online "Rates & Reservations" section, call the dedicated Business Rewards reservations number at 1-800-654-8216, or contact your travel agent.
Can Business Rewards members use coupons or other discounts?
Yes, most coupons (with a Promotion Coupon number) and special offers can be used in additional to the Business Rewards program rates. A PC# must be provided at the time of reservation. Please read the offer's terms and conditions for any exclusions. Are Business Rewards program rates valid at all Hertz locations? Yes, Hertz Business Travel Rates are valid at airport locations and special rates are offered at neighborhood locations. Back to top.
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